The cycle of customer satisfaction

The cycle of customer satisfaction

From order, to bespoke manufacture and delivery in a day!
The team at Masterflex provide another excellent response to a customer order…
Gareth, from our sales team takes the order and customer requirements and passes them
on to the manufacturing department at 9.30am

Karl in manufacturing makes sure that every part of the hose meets the
high specifications both we and our customers expect.

The 60 metre, Vinyl B, hose is constructed and ready for dispatch and delivery
within hours; we pride ourselves upon the quality of the product and the speed of
our bespoke production.

The hose is continually checked while being manufactured by our specialist
manufacturing team, to assure the high standards.

The hose suitable for extraction of dust, fumes, asbestos, will be completed, checked and ready for
dispatch in hours.

Our customer for this order Dan White from Albion Stone, has kindly agreed for us to post his
response to our after sale courtesy email, completing the cycle, and demonstrating the
service we pride ourselves on.

“The product was superb, it suited our application very well. The service was exceptional, Gareth was extremely helpful and the turnaround from order to delivery was excellent”

Thanks Dan and well done Gareth from the Sales team and Karl from the manufacturing team!

Reliability, speed and quality are expected. — at Masterflex Technical Hoses Ltd.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s